For companies like Kodak Alaris, a long and rich history doesn’t often translate into effective and reliable infrastructure. Following the split of Eastman Kodak, Kodak Alaris inherited an enterprise resource planning (ERP) system built for an age before cloud technology. By using the resiliency features in Microsoft Azure, the company reduced the risk of ERP downtime, empowered its IT teams to focus on business growth, and helped ensure it can better serve its customers—keeping the Kodak brand alive for decades to come.
Part of a brand that’s more than 130 years old and synonymous with imaging, Kodak Alaris combines the latest innovations in imaging science, AI, and advanced process automation to help deliver digital transformation and smarter business processes to companies around the world. With agility and innovation at its heart, Kodak Alaris needed to accommodate its internal business requirements while also gaining better scalability, efficiency, and capacity in the cloud. But while the company had already made the move to Microsoft Dynamics AX 2012 R3 on Microsoft Azure, the company wanted to make better use of its features and enhance day-to-day reliability. “From HR to procurement, all our lines of business are contained in one global ERP,” says Joseph Calabrese, IT Operations Manager at Kodak Alaris. “So, if we suffered downtime, our warehouse teams had to sometimes literally put down their tools—ERP reliability is critical for our entire operation.” For Kodak Alaris, any outage that even momentarily disrupted operations risked lost revenue and potential service-level agreement penalties. Worse, it could undermine customer confidence and potentially damage the brand. To maintain a resilient core enterprise resource planning (ERP) system and to support every aspect of its business, Kodak Alaris deployed a suite of high-availability, business continuity, and disaster recovery resources in Azure—along with a specific set of IT, development, and operations practices. By prioritizing reliability in its production systems, Kodak Alaris has more control and more trust in its ERP system. That gives business and IT leadership peace of mind, and it helps the entire company better serve its customers.
Cloud
With the greater reliability of Azure, Kodak Alaris improved the resilience of its Dynamics AX ERP instance and reduced the system’s overall cost. What’s more, the company now more proactively ensures that the Kodak brand is here to stay.
Microsoft